Privacy Policy

Clothing repair studio «World of Kyiv»
Our website address: https://www.crs.kyiv.world/

It's important to know
See the actual Meetings Privacy Policy, how we use and use your personal information, why it is permitted by law, who has access to your personal information, and what are your rights. Please review it carefully.

We take the privacy and confidentiality of your personal data seriously as detailed in this Privacy Policy.
We are the "controller" of the French data you provide to us.

You have the right to object to the processing of data from our resources for our legitimate purposes, or for direct marketing purposes (any associated profiling). For more information about your rights and volumes, see Your Rights.

The personal data we collect and why
Personal data is any information that identifies you personally (for example, your name) or indirectly (for example, information about the collection of your products and services).

We collect possible data about you:

Contact Details: name, email address and telephone number we may have contacted you in response to an inquiry you use through our Site or in relation to products and services that we have agreed with you;

Correspondence: We collect any additional personal data that you may use at any time if you contact us by email, letter or telephone, through our website, by posting a comment on our website or in any other way;

Survey responses: information from surveys that we may use in research and research if you choose to respond to them;

Payment data: we DO NOT collect and DO NOT use your paid data, any financial information related to transactions, as we DO NOT accept payments - through our Site;

Detailed information about visits to the Site: We collect and analyze detailed information about visits to our Site, (usage application, traffic data, placement data, web logs and other communication data) - purely for the use of the use of our site.

Cookies
What are cookies?

Cookies are small text files sent by a web server and stored on a user's computer.
They store information about your previous actions on the site.

We collect information about your use of our Site through the use of cookies.

What cookies are used on this Site?

The cookies that we, in conjunction with Google Analytics, use on our Site can be divided into the following categories:

Necessary – Some of the cookies on our Site are essential so that we can provide you with the information you have requested. An example of this would be a cookie that enables communication between your browser and our Site. Our preference cookie, described in the How can I decline or opt out of receiving cookies section? is also an essential cookie. You will not be able to use our Site in full - without these cookies.

Analytics. We use analytics cookies to understand how users interact with our Site. An example is counting the number of different people accessing our Site or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited our Site once a week for three weeks, we would consider you three separate users. It would be difficult for us to analyze how well our Site is performing and improve it without these cookies.

User cookies. We use cookies to improve your experience by remembering your preferences so we know how you enjoy using our Site. Examples of this could be remembering you so that you receive the same content, or remembering you when you return to our Site.

Social Sharing - We use third party cookies to enable you to share content directly on social media/sharing sites such as Facebook, Twitter or Google+. For example, if you want to "like" or "tweet" about us or our products or services. For more information, see the "Third Party Cookies" section below.

Interest based advertising. You have noticed that when you visit websites, you may be shown advertisements for products and services that you may want to buy. The money received by website owners for displaying third party advertisements on their websites often covers the cost of operating the website and therefore usually allows you to use the website without having to pay a registration or usage fee. To try to make sure the ads you see are relevant to you, third-party cookies may be used to collect information about the types of things you are interested in, such as the websites you visit and the geographic location you are in. are. The presence of these cookies does not increase the number of ads you will be shown, but simply makes the ads you see more relevant. For more information, see the "Third Party Cookies" section below.

How can I decline or opt out of receiving cookies?
You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you choose this option, you may not be able to access certain parts of our Site. Unless you have changed your browser settings to refuse cookies, our system will set cookies when you use our Site. The Help menu on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies and how to have your browser notify you when you receive a new cookie, or how to disable cookies entirely. For more information about cookies and how to stop the setting of cookies, or how to delete existing cookies from your hard drive, visit the following website: https://www.allaboutcookies.org.

Third party cookies

Some of the cookies described above under "What cookies are used on our Site" are stored on your computer by third parties when you use our Site. Third parties may also read cookies on your browser to collect information or provide you with content or advertisements. We do not control these cookies or how third parties use them. They are used to enable a third party to provide services to us, such as analytics. For more information about these cookies and how to disable them, see:
The Internet Advertising Bureau website at https://www.youronlinechoices.com/, where you can opt-out of receiving cookies for interest-based advertising from some of the third parties listed below;
If you would like to learn more about how cookies work and how to manage or delete them, please visit the World Wide Web Consortium website.

How we use your personal data

We use your personal data for the following purposes:
to provide you with the products and services you have requested;
we use your personal data to accept you as a new or returning customer, to provide you with the products and services you have requested, in accordance with the Terms of Trade;
to send you service communications, including in relation to changes to our Terms of Trade or the provision of services;
we use the contact information you have provided to us so that we can communicate with you about the products and services we provide, including informing you of significant changes to those products and services, or the Terms of Trade, between us.

Direct Marketing

We may use your contact details only to send you direct marketing offers and to inform you about promotional offers by email, SMS, mail, or telephone relating to our products and services only.
You can unsubscribe from our offers - at any time by clicking on the "Unsubscribe" link in any of our emails, or by contacting us.
We use cookies and similar technologies to track your activity on our Site. This is necessary so that we can provide you with full functionality on our Site. Track its usage and provide you with a more personalized experience.

Providing and improving customer support

We use your personal data to be able to provide and improve the customer support we provide to you (for example, when you have questions about our products and services).
As with any business, we process personal data in the course of maintaining and administering our internal records. This includes processing your personal data to ensure that the information we hold about you remains current and accurate.

Answers to questions, complaints and disputes

We use the personal data we hold about you to help us answer any questions you have or complaints you have made or resolve any dispute that may arise in the course of providing you with our products and services in the most efficient manner possible.

Investigate, detect and prevent fraud, and comply with our legal obligations

In certain circumstances, we use your personal data only to the extent necessary to comply with our legal obligations, including for fraud detection, investigation and prevention purposes.
This may require us to provide your personal information to law enforcement if they request it.

Legal basis for processing
The Data Protection Act requires that we process your personal data only if we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different bases for the processing we carry out. Here they are:

Agreement
In certain circumstances, we process your personal data after obtaining your consent to do so in order to:
sending you marketing communications about our products and services;
conducting marketing research;

We need to process your basic contact details, information about the business you represent in order to comply with the Terms of Service, or the Terms of Trade - between us. In particular, we rely on this legal basis to:
provide you with our products and services;
inform you about the products and services we provide to you, including informing you of significant changes to those products and services, or the Terms of Service, or the Terms of Trade, between us, or any other related information;
provide and improve customer support;
notify you of changes to our services.

If you choose not to provide us with some or all of the above information, this may affect our ability to provide you with our products and services.

In certain circumstances, we also use your personal data only to the extent necessary to comply with our legal obligations, including fraud detection, investigation and prevention.

With whom we share your personal data
We may share your personal information with our vendors and service providers with whom we partner. In addition, we may disclose your personal data if we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers.
This includes, in certain cases, the exchange of information with other organizations - in order to protect against fraud.

How long do we keep your personal data
We keep your personal data for no longer than is necessary for the purposes for which it was provided.

What does this mean in practice
It all depends on the types of data we collect.
When determining the appropriate retention periods, we take into account the following factors:

legal obligations in accordance with the legislation on the terms of data storage - for a certain period of time;
the statute of limitations under applicable law;
potential or actual disputes.

In any other case - we securely delete your personal data from our systems when they are no longer needed.

Your rights

You have the following rights in relation to your personal data:

Right to information
You have the right to receive clear, transparent and understandable information about how we use your personal data and your rights. That is why we provide you with information in this Privacy Policy.

Access right
You have the right to access your personal data (if we process them) and certain other information (similar to that provided in this Privacy Policy). This is so that you know and can verify that we are using your personal data in accordance with data protection law.

Right to Correction
You have the right to have your personal data corrected if it is inaccurate or incomplete.

Right to erasure
Also known as the "right to be forgotten". In simple terms, allows you to request that we delete your personal data unless we have a compelling reason to continue using it. This is not a general right to erasure; there are exceptions.

Right to restriction of processing
You have the right to "block" or prevent further use of your personal information under certain circumstances. When the processing of information about you is restricted, we may still store your personal data, but we cannot use it further.

Right to data portability
You have the right to receive and reuse your personal data in a structured, commonly used and machine-readable format under certain circumstances. In addition, subject to certain conditions, you have the right to transfer such information directly to a third party.

Right to object to the processing of personal data
You have the right to object to us processing your personal data for our general, legitimate, business, or direct marketing purposes.

Right to withdraw consent to processing
If you have given us your consent to process your personal data for a specific purpose (for example, direct marketing), you have the right to withdraw your consent at any time (although if you do so, this does not mean that any processing of your personal data, prior to now, is illegal).

Right to lodge a complaint with data protection authorities
You have the right to file a complaint with the Information Commissioner's Office (ICO) if you are dissatisfied with the way we treat your personal data or if you believe that our processing of your personal data is not in accordance with data protection law.

How to contact us
If you would like to exercise your data protection rights, or if you are unhappy with how we treat your personal data, please contact us using the contact form or the information provided on our Site.

If you are not satisfied with our response to any inquiries or complaints, or if you believe that our processing of your personal data is not in accordance with data protection law, you may file a complaint with the Information Commissioner's Office (ICO).

Links to other sites
Our website may contain hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to these other websites. We encourage you to review the privacy statements of other websites you visit as they will govern the use of any personal information you provide while visiting those websites. We are not responsible for the privacy practices of such third party websites and your use of such websites is at your own risk.

Changes to this Privacy Policy
This Privacy Policy was last updated on February 15, 2022.
This Privacy Policy may be updated from time to time, so you can check it each time you provide us with personal information.